Frequently asked questions
Our FAQs cover the most common questions we receive. If you need more information, contact us anytime.

Is Evolve NDIS registered?
Evolve is a mental health service provider. We are not an NDIS-registered provider, but we work with participants who have self-managed or plan-managed funding. This gives you more choice and flexibility in how your supports are delivered.
What types of supports do you provide?
- Core Supports: daily living, community access, independence skills
- Capacity Building: mentoring, coaching, confidence-building, social skills
- Youth Mentoring: trauma-informed support for young people, including those transitioning from state care
- Psychosocial Recovery Coaching: practical coaching for participants with psychosocial disabilities
- Support Coordination Referrals: we connect you with trusted coordinators who fit your needs
Who can access your services?
Our services are designed for:
- Adults with complex psychosocial disabilities
- Young people in state care or the juvenile justice system
- NDIS participants with self-managed or plan-managed funding
How do I get started?
You can:
- Self-refer directly through our referral form
- Ask your Support Coordinator or Plan Manager to send a referral
- Contact us to discuss whether our services are right for your NDIS plan
How are services billed?
All services are billed in line with the NDIS Price Guide. We accept both self-managed and plan-managed payments.
Can I choose my own support worker?
Yes. We believe strongly in choice and control. Where possible, participants are matched with a support worker who best suits their needs, personality and goals.
Do you work with Allied Health?
Yes. We work closely with your Allied Health team (OTs, Psychologists, Speech Pathologists, Physiotherapists and Behaviour Practitioners) to ensure recommendations are followed through in day-to-day life.
What areas do you service?
We are based in Adelaide and support participants across the Adelaide metro area and Western Melbourne.
How do you ensure safety and quality?
All Evolve staff:
- Complete the NDIS Worker Orientation Module
- Hold current NDIS Worker Screening, WWCC and Police Checks
- Are trained in First Aid, Mental Health First Aid, Trauma-Informed Practice, Medication Administration and Diabetes Management Training
